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The Importance of Chatbots In Social Media Marketing

We all know that Chatbots are an Artificial Intelligence progam, which are designed to stimulate conversation with users. Internet websites are flourished with Chatbot technology, and the users are getting the experience of natural conversation via robotic technology. For this reason, Chatbots have been described as one of the most important and advanced ways of interaction between the service and the users. The Internet has converted this world into a web village, and the need for quick conversations is a must in order to know more about the services a company offers.

There are a large number of users active online, and answering their queries is a very tedious task. Human staff and executives cannot be present all the time to answer the queries. And here’s where the term ‘Chatbots’ has its importance and necessity. Though the idea of chatbots, where robotic technology takes the place of natural talk is intimidating, it’s a fact that the robots have made our life easier, and even more comfortable than it used to be. This conversation stimulating technology has eased the burden of millions of Internet services to present a classy conversation with their users. Using a chatbot, you can talk through messaging applications, websites, mobile apps and even using the telephone. 


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Facebook Chatbots

How Facebook Chatbots Can Make Your Life Easier [Infographic]

So you always wanted your own army of robots but you ended up in digital marketing instead? Don’t give up hope! The next generation of bots are here, and they’re perfect for the marketing pro who wants to get the most out of social media. Specifically, the Facebook chatbot is here, and it’s quietly taking over Messenger. There are already an incredible 300,000 chatbots on Facebook’s messaging service, serving well over a billion Messenger users. Isn’t it about time you built and trained your own?

Instagram Marketing Icon

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