We all know that Chatbots are an Artificial Intelligence progam, which are designed to stimulate conversation with users. Internet websites are flourished with Chatbot technology, and the users are getting the experience of natural conversation via robotic technology. For this reason, Chatbots have been described as one of the most important and advanced ways of interaction between the service and the users. The Internet has converted this world into a web village, and the need for quick conversations is a must in order to know more about the services a company offers.
There are a large number of users active online, and answering their queries is a very tedious task. Human staff and executives cannot be present all the time to answer the queries. And here’s where the term ‘Chatbots’ has its importance and necessity. Though the idea of chatbots, where robotic technology takes the place of natural talk is intimidating, it’s a fact that the robots have made our life easier, and even more comfortable than it used to be. This conversation stimulating technology has eased the burden of millions of Internet services to present a classy conversation with their users. Using a chatbot, you can talk through messaging applications, websites, mobile apps and even using the telephone.